Ethical Dilemma of Tax Consultant in Husserl's Perspective


  • (1) * Lulu Essa Febriani            Universitas Muhammadiyah Jakarta  
            Indonesia

  • (2)  Titik Agus Setiyaningsih            Universitas Muhammadiyah Jakarta  
            Indonesia

    (*) Corresponding Author

Abstract

General Background: Ethical awareness is very important for tax consultants in aligning client interests with compliance with tax regulations. Specific Background: In practice, tax consultants often face ethical dilemmas when clients demand aggressive tax saving strategies. Knowledge Gap: Despite the importance of ethical decision-making in tax practice, limited research has examined how tax consultants internally build ethical awareness using phenomenological methods. Objective: This study aims to explore how tax consultants perceive and navigate ethical dilemmas relating to professional responsibilities and client expectations. Methods: A qualitative approach based on Edmund Husserl's transcendental phenomenology was used, with data collected through in-depth interviews involving three experienced tax consultants in Jakarta. Results: This study found that although clients often pressure consultants to engage in risky tax saving schemes, consultants' ethical awareness formed through education, professional experience, and technological support makes them resist unethical behaviour and opt for legitimate tax avoidance. Novelty: This research offers a novel contribution by applying Husserlian phenomenological concepts such as Noesis, Noema, Epoche, Intentional Analysis, and Eidetic Reduction to examine the internal processes that shape ethical decisions. Implications: The findings highlight the need to strengthen the code of ethics, increase collaboration with tax authorities, and integrate accountability-based technology to improve the ethical integrity of the tax consulting profession in Indonesia.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

References

Amarullah. (2010). 13 Konsultan Pajak di Surabaya Ditahan. Viva.Co.Id. https://www.viva.co.id/arsip/148362-13-konsultan-pajak-di-surabaya-ditahan

Anjelina;, R. P., & Suwandi; (2024). A Tax Compliance Model with Legal Certainty Factors: A Laboratory Experiment Study. Journal of Accounting Science, 8(1), 16–25. https://doi.org/10.21070/jas.v8i1.1796

Atmasari, N. (2016). Kasus Pengemplangan Pajak : Palsukan Data, Konsultan Pajak Divonis Delapan Bulan. Harian Jogja. https://jogjapolitan.harianjogja.com/read/2016/06/08/512/726911/kasus-pengemplangan-pajak-palsukan-data-konsultan-pajak-divonis-delapan-bulan

Azmi, W. I., & Kusuma, Y. B. (2024). Optimasi Kinerja Bisnis Melalui Peran Konsultan Pajak di EF SINERGY CONSULTANT. Economic and Business Management International Journal Januari, 6(1), 2715–3681. https://doi.org/10.556442/eabmij.v6i1.525

Dewi, U. H. R. T., Sabaruddin, & Septemberizal (2021). Antecedent Kepatuhan Pajak Dengan Religiusitas Sebagai Pemoderasi. Journal of Accounting Science, 5(2), 143–159. https://doi.org/10.21070/jas.v5i2.1200

Dewi, A. A. I. P., & Mitrawan, D. T. (2020). Studi Fenomenologi : Makna Ketidakpatuhan Wajib Importir. KRISNA: Kumpulan Riset Akuntansi, 12(1), 190–196.

https://doi.org/10.22225/kr.12.1.2020.84-94

Dewi, P. P., & Dwiyanti, K. T. (2018). Professional commitment, self-efficacy and ethical decision auditor. International Research Journal of Management, IT and Social Sciences, 5(6). https://doi.org/10.21744/irjmis.v5n6.379

Efillia, S. E., Fauziah, & Isnaniati, S. (2023). Pengaruh Ukuran Perusahaan, Profitabilitas Dan Inflasi Terhadap Agresivitas Pajak ( Studi Kasus Perusahaan Food And Beverage Di Bursa Efek Indonesia Tahun 2020-2021 ). Jurnal Ilmiah Cendekia Akuntansi, 8(1), 15. https://doi.org/10.32503/cendekiaakuntansi.v8i1.2916

Eka, D., Lating, A. I. S., Yudhanti, A. L., Romaisyah, L., & Arep, M. N. N. (2024). Factors That Affect Tax Aggressiveness With Good Corporate Governance As A Moderating Variable. Journal of Accounting Science, 8(2), 139–163. https://doi.org/10.21070/jas.v8i2.1871

Fitriani, D. N., Djaddang, S., & Suyanto. (2021). Pengaruh Transfer Pricing, Kepemilikan Asing, Kepemilikan Institusional Terhadap Agresivitas Pajak Dengan Corporate Social Responsibility Sebagai Variabel Moderasi. KINERJA: Jurnal Ekonomi Dan Bisnis, 3(2), 6. https://doi.org/10.34005/kinerja.v4i01.1575

Frecknall-Hughes, J., Gangl, K., Hofmann, E., Hartl, B., & Kirchler, E. (2023). The influence of tax authorities on the employment of tax practitioners: Empirical evidence from a survey and interview study. Journal of Economic Psychology, 97, https://doi.org/10.1016/j.joep.2023.102629

Gargalas, V. N., & Lehman, H. H. (2010). Employing A Tax Practitioner: A Different Perspective. Journal of Business & Economicd Research, 8(2). https:// doi.org/10.19030/jber.v8i2.681

Hardiansyah. (2013). Teori Pengetahuan Edmund Husserl. SUBSTANTIA: Jurnal Ilmu-Ilmu Ushuluddin, 15(2), 228–238. https://doi.org/10.22373/substantia.v15i2.4897

Harnovinsah, Amyulianthy, R., & Permana, E. (2025). Detecting Tax Aggressiveness through Profitability, Leverage, Inventory Intensity and Company Size. 16(2), 233–243. https://doi.org/10.26740/jaj.v16n2.p233-243

Hertiningtyas, I., & Yustina, A. I. (2021). Taxation Ethical Issues: Perspectives of Tax Professionals in Indonesia. The Indonesian Journal of Accounting Research, 24(01), 21–50. https://doi.org/10.33312/ijar.503

Indonesia, C. (2024, May 21). Wajib Pajak Palsukan SPT, Rugikan Negara Rp 1,06 M. CNBC Indonesia. https://www.cnbcindonesia.com/news/20240521093357-4-539989/wajib-pajak-palsukan-spt-rugikan-negara-rp-106-m

Kamayanti, A. (2017). Metodologi Penelitian Kualitatif Akuntansi (A. D. Mulawarman (ed.); 3rd ed.). Yayasan Rumah Peneleh.

Khuong, N. V., Liem, N. T., Thu, P. A., & Khanh, T. H. T. (2020). Does Corporate Tax Avoidance Explain Firm Performance? Evidence From an Emerging Economy. Cogent Business and Management, 7(1). https://doi.org/10.1080/23311975.2020.1780101

Kumar, T. A. (2024). Ethical Dilemmas In State And Local Tax Planning: Balancing Profit Maximization And Social Responsibility. Educational Administration: Theory and Practice, 30(4), 667–678. https://doi.org/10.53555/kuey.v30i4.1534

Kurniawan, C., & Sadjiarto, A. (2013). Pemahaman Kode Etik Ikatan Konsultan Pajak Mengenai Hubungan dengan Wajib Pajak oleh Konsultan Pajak di Surabaya. Tax & Accounting Review, 1(1), 55–62. https://www.neliti.com/publications/157745/pemahaman-kode-etik-ikatan-konsultan-pajak-mengenai-hubungan-dengan-wajib-pajak

Leviner, S., & Richison, K. (2011). Tax Preparers and the Role They Play in Taxpayer Compliance: An Empirical Investigation with Policy Implications. BUFFALO (Legal Studies Research Paper Series). : https://digitalcommons.law.buffalo.edu/buffalolawreview/vol60/iss4/4

Manurip, C., & Suwetja, I. G. (2022). Analisis Pemahaman Dan Persepsi Etis Dari Sisi Konsultan Pajak Tentang Penghindaran Pajak Aktif Dalam Bentuk Tax Avoidance Dan Tax Evasion ( Studi Pada Konsultan Pajak Di Kota Bitung Dan Manado ). 5(2), 433–430. https://ejournal.unsrat.ac.id/v3/index.php/lppmekososbudkum/article/view/37967

Massie, J. M. (2017). Pengaruh Etika Profesi Dan Kompetensi Terhadap Pengambilan Keputusan Etis Konsultan Pajak Di Surabaya. Ekspansi: Jurnal Ekonomi, Keuangan, Perbankan, Dan Akuntansi, 13(1), 1–14. https://doi.org/10.35313/ekspansi.v13i1.2330

Merdeka.com. (2012). Gayus Tambunan dan Dhana Widyatmika, mafia muda perpajakan. Merdeka.Com. https://www.merdeka.com/peristiwa/gayus-tambunan-dan-dhana-widyatmika-mafia-muda-perpajakan.html

Mu’ammar, M. N. (2017). Analisis Fenomenologi Terhadap Makna Realita, 13, 120–135. Jurnal Studi Agama dan Masyarakat Volume 13, Nomor 1, Juni 2017. https://doi.org/10.23971/jsam.v13i1.573

Nawariah, N. (2022). Konsep Manusia Menurut Pandangan Psikoanalisis Dan Behaviorisme. Jurnal Ilmu Pendidikan Dan Kearifan Lokal (JIPKL), 2(5), 252–259.

Nugraheni, A. P., Sunaningsih, S. N., & Khabibah, N. A. (2021). Peran Konsultan Pajak Terhadap Kepatuhan Wajib Pajak. Jati: Jurnal Akuntansi Terapan Indonesia, 4(1), Editing. https://doi.org/10.18196/jati.v4i1.9701

Nuraini, D. E., Sudarto, T. A., & Prakoso, D. H. (2024). Dilema Etis Konsultan Pajak Dalam Tax Planning. Jurnal SIKAP (Sistem Informasi, Auditing, Dan Perpajakan, 8(2), 113–123. https://doi.org/10.36418/jcs.v1i3.66

Pohan, C. A. (2016). Manajemen Perpajakan Strategi Perencanaan Pajak dan Bisnis. PT Gramedia Pustaka Utama.

Pontoh, F. I., Elim, I., & Budiarso, N. S. (2017). Analisis Faktor-Faktor Yang Mempengaruhi Wajib Pajak Menggunakan Jasa Konsultan Pajak. Jurnal EMBA, 5(2), 1226–1237. https://doi.org/10.55916/frima.v0i4.361

Pratama, R. D., Anindia, D., Fitrah, N., & Yusmaniarti. (2025). Literature Review ; Pentingnya Etika Profesi Dalam. Journal of Management and Innovation Entrepreneurship (JMIE) 2(2), 1804–1810. https://doi.org/10.70248/jmie.v2i2.1586

Putri, S., Lisa, O., & Adi, K. (2024). Ethical Decision Dilemma for Tax Consultants in Tax Planning. 07(09), 5687–5693. JEFMS Journal. https://doi.org/10.47191/jefms/v7

Rahayu, S. K. (2017). Perpajakan (Konsep dan Aspek Normal). Rekayasa Sains.

Ratnawati, A. A. T. (2024). Faktor-Faktor Penentu Keputusan Etis Konsultan Pajak di PT Manajemen Internasional. 3, 578–584. https://doi.org/10.56709/mesman.v3i3.408

Sabaruddin, Wahyudi, S., & Arimurti, T. (2024). Factors Affecting Aggressive Tax Actions with Entity Size Moderated. Journal of Accounting Science, 8(2), 164–183. https://doi.org/10.21070/jas.v8i2.1740

Sedana, I. M. M., Rasmini, N. K., Sudana, I. P., & Gayatri. (2021). Tax Consultant Services To Improve Taxpayer Compliance. Scientific Research Journal (SCIRJ), IX(Xii), 14–19. https://doi.org/10.31364/SCIRJ/v9.i12.2021.P1221899

Sugianto, H. (2017). Peran Konsultan Pajak Sebagai Partner Direktorat Jenderal Pajak Dalam Sistem Pemungutan Pajak Di Indonesia. Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya, 1(1), 1–21.

Sugiyono. (2014). Metode Penelitian Bisnis : Pendekatan Kuantitatif, Kualitatif, Kombinasi dan R&D. Alfabeta.

Sulistyowati, M., & Nuryati. (2024). Pengaruh Pengetahuan Perpajakan, Kesadaran Wajib Pajak, Sistem Administrasi Perpajakan Modern, Tax Amnesty dan Sanksi Pajak Terhadap Kepatuhan Wajib Pajak Orang Pribadi (Studi Kasus pada KPP Pratama Surakarta). Jurnal Akuntansi Dan Pajak, 24(02), 1–8. http://jurnal.stie-aas.ac.id/index.php/jap

Sutanto, L., & Tjondro, n E. (2014). Persepsi Wajib Pajak Terhadap Konsultan Pajak Dan Memilih Konsultan Pajak. Tax & Accounting Review, 3(2). https://www.neliti.com/id/publications/158558/persepsi-wajib-pajak-terhadap-konsultan-pajak-dan-preferensi-wajib-pajak-dalam-m

Tirtana, A. P., & Sadiqin, A. (2021). Etika Profesi Konsultan Pajak untuk Meningkatkan Kesadaran dan Kepatuhan Masyarakat sebagai Wajib Pajak. Jurnal Ekonomi, Manajemen, Bisnis, 1(4), 299–306. https://www.embiss.com/index.php/embiss/article/view/38

Widiyanti, R., & Suhendra. (2025). The Influence of Professional Ethics, Tax Consultant Competency, and Machiavellianism on Ethical Decision-Making of Tax Consultants Moderated by Locus of Control (Case Study of Members of the Indonesian Tax Consultants Association at Banten Region): (Stud. Primanomics : Jurnal Ekonomi & Bisnis, 23(2 SE-Articles), 225–235. https://doi.org/10.31253/pe.v23i2.3567

Wulandari, D. S. (2021). Digitalization Of Tax Administration Systems And Tax Complience Costs On Taxpayer Complience Of Individual Taxpayer. Journal of Accounting Science, 5(1), 35–67. https://doi.org/10.21070/jas.v5i1.1131

Yanto, A. F. F., Mustofa, M. I. A., Ramadhani, N. A., & Rahmawati, A. (2024). Examining Ethical Decisions of Tax Consultants with Javanese Culture : Choosing Ethical Moral Considerations or Conventional Advantages Mengkaji Keputusan Etis Konsultan Pajak dengan Budaya Jawa : Memilih Moral Etis atau Keuntungan Konvensional. E-Jurnal Akuntansi, 34(10), 2530–2551. https://doi.org/10.24843/EJA.2024.v34.i10.p07

Yoga, I. G. A. P., Nida, D. R. P. P., & Yudha, C. K. (2024). What Influences A Taxpayer ’ s Decision Making To Choose A Tax Consultant ? International Journal of Current Science Research and Review What Influences A Taxpayer ’ s Decision Making To Choose A Tax Consultant ? September. International Journal of Current Science Research and Review. https://doi.org/10.47191/ijcsrr/V7-i9-57

Zain, M. (2008). Manajemen perpajakan (Edisi ke-3). Penerbit Salemba Empat.

Zuhelmy, R., & Adianto. (2021). Implementasi Peraturan Bupati Nomor 43 Tahun 2014 Tentang SOP Pelayanan PBB-P2 Di Badan Pendapatan Daerah Kabupaten Bengkalis. Jurnal Niara, 14(3), 292–306. https://doi.org/10.31849/niara.v14i3.6576

Published
2025-07-24
 
How to Cite
Febriani, L. E., & Setiyaningsih, T. A. (2025). Ethical Dilemma of Tax Consultant in Husserl’s Perspective. Journal of Accounting Science, 9(2), 169-183. https://doi.org/10.21070/jas.v9i2.1994
Section
Behavioral Accounting